At Giminutra, we’re dedicated to providing you with top-quality supplements you can trust. All of our products are manufactured in the USA, under the strictest GMP (Good Manufacturing Practices) guidelines in an FDA-registered facility. Your satisfaction matters to us, which is why we offer a 30-Day Money-Back Guarantee on purchases placed exclusively through www.giminutra.com.

Please take a moment to review our refund and return policy carefully.

30-Day Money-Back Guarantee

  • If you’re not fully satisfied with your purchase, you may request a refund within 30 days from the date of delivery.

  • Coverage: The guarantee applies to one product (one bottle/container) per customer, household, or order.

  • Bundles & Multiples: If you purchase multiple units (e.g., a 3-month supply or a product bundle), you are eligible for a refund on only one product from that order, excluding discounts, taxes, and shipping costs.

  • Limit: Only one refund per customer/household is permitted.

  • Best Practice for First-Time Customers: At Giminutra, we're rooting for you to be a champion in your wellness journey! We recommend trying one bottle first before ordering multiple units or bundles. This allows you to evaluate how our supplements work for you personally before committing to a larger supply.

    Since our 30-Day Money-Back Guarantee covers only one product per customer/household, purchasing a single unit initially ensures you can take full advantage of the guarantee without risk.

Important Terms & Protections

  • No Admission of Liability: In no event will any replacement or refund constitute an admission of fault, liability, or wrongdoing by Giminutra.

  • Fraud Protection: We reserve the right to fully investigate and deny claims that we believe are unfounded, fraudulent, or abusive of our refund policy.

  • Return Authorization Required: 
  1. All eligible returns require a Return Authorization (RA) from our customer support team.
  2. Items sent back without authorization will not be accepted or refunded and may be lost.
  3. This includes items refused upon delivery, as carriers cannot always guarantee tracking for returned packages without authorization.
  • Contact for RA: Please email returns@giminutra.com to request your Return Authorization before sending back any product.
  • Make the email subject: "RETURN AUTHORIZATION."

Refund Details

  • Special Offers/Discounted Items: Refunds will be issued for the price actually paid, excluding discounts, taxes, and shipping.

  • Shipping Costs: Original shipping charges are non-refundable.

  • Long or Delayed Shipping: Delays in shipping or transit times do not qualify an item for refund under the 30-Day Guarantee.

  • Refund Method: Refunds are typically issued back to your original payment method within 5–10 business days of approval. Processing times may vary depending on your bank or payment provider.

⚠️ Chargebacks/ Disputing with your bank are not the same as returns. If you have any issue with your order, please reach out to us directly at support@giminutra.com so we can resolve it quickly. Filing a dispute with your bank before contacting us directly may significantly delay your refund process.

Return Conditions

  • All items must be returned in their original packaging (opened or unopened).

  • Only products purchased directly from www.giminutra.com are eligible. Products purchased through unauthorized sellers, resellers, or third-party marketplaces (e.g., Amazon, eBay) are not covered by this policy.

  • You are responsible for return shipping costs unless the product arrived damaged, incorrect or otherwise required by law.

Exceptions & Exclusions

The following are not eligible for refund:

  • Products returned without a valid Return Authorization.
  • Products purchased outside of www.giminutra.com.
  • Products damaged by misuse, mishandling, or improper storage.
  • Bulk orders placed with the intent of resale.
  • Requests made after the 30-day guarantee window has passed.

How to Request a Refund or Return

  1. Email our support team at returns@giminutra.com with your name, order number, and reason for return. Email subject: "RETURN AUTHORIZATION."
  2. Our team will provide you with a Return Authorization and instructions for sending back your product.
  3. Ship the authorized item(s) back to the designated return address.
  4. Once received and verified, your refund will be processed within 5–10 business days.

Also Important

  • We are not responsible for lost, stolen, or misdirected returns. Please use a trackable shipping method when sending items back.

  • If your order arrives damaged or incorrect, notify us within 7 days of delivery so we can assist you.

  • We may update or modify this Refund & Return Policy at any time. Please check back periodically for the most current version.

✨ At Giminutra, your trust means everything. Our policy is designed to ensure you can try our supplements risk-free while protecting the integrity of our wellness community. If you have any questions, please don’t hesitate to reach out to our support team.